Kaizen Process Improvement Virtual Workshops
Contact principal
Chronologie
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janvier 4, 2021Début de Expérience
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janvier 31, 2021Project Scope Meeting
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février 28, 2021Meeting Agenda: Identified Process, Methodology, and Expected Outcomes
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mars 17, 2021Kaizen Event Facilitation
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avril 7, 2021Final Presentations for Class
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avril 11, 2021Fin de Expérience
Chronologie
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janvier 4, 2021Début de Expérience
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janvier 31, 2021Project Scope Meeting
Meeting between students and company to confirm: project scope, communication styles, and important dates.
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février 28, 2021Meeting Agenda: Identified Process, Methodology, and Expected Outcomes
Client and student groups to confirm specific process to work on. Students will present the methodology for the workshop as well as the expected outcomes to level expectations.
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mars 17, 2021Kaizen Event Facilitation
Students will host and facilitate Kaizen virtual event with industry partners' employees. This will take roughly one and a half to two hours. Schedules will be further consulted with industry partners.
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avril 7, 2021Final Presentations for Class
Students will present outcomes and their experiences in hosting the Kaizen workshops. Industry partners are invited to watch Final Presentations.
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avril 11, 2021Fin de Expérience
Portée de Expérience
Catégories
Leadership Structure organisationnelle Opérations Gestion de projet Hôtellerie, tourisme et arts culinairesCompétences
project planning business consulting business strategy collaboration process improvementDovetailing from the learnings of TOUR 250 (Tourism Operations I) and lectures from this course, student teams (we) will be required to collaborate with tourism industry partners (you) and facilitate an online Kaizen process improvement workshop. In addition, student teams will provide our collaborating industry partner with a written report of the workshop outcomes, analyses, recommendations, and ideas.
The heart of this final project centres on the question, “how could we improve processes to create a better visitor and employee experience?” The Kaizen workshop is very reactive and problem-solving in nature, imbibing the principle that small incremental improvements will cascade into long-term positive changes. Thus, analyzing, identifying, and recommending such improvements will be the overall goal of the project.
Apprenant.es
The project examples previously mentioned required hosting a student-facilitated Kaizen workshop where employees were invited to participate and collaborate in improving specific processes of a given operation within the company.
Other than facilitating the workshop, students are expected to create a detailed, high-quality report to submit to the instructor and our industry partner.
Student teams will collaborate with our industry partner and be allocated with a pre-identified department and specific process to work on.
Chronologie du projet
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janvier 4, 2021Début de Expérience
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janvier 31, 2021Project Scope Meeting
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février 28, 2021Meeting Agenda: Identified Process, Methodology, and Expected Outcomes
-
mars 17, 2021Kaizen Event Facilitation
-
avril 7, 2021Final Presentations for Class
-
avril 11, 2021Fin de Expérience
Chronologie
-
janvier 4, 2021Début de Expérience
-
janvier 31, 2021Project Scope Meeting
Meeting between students and company to confirm: project scope, communication styles, and important dates.
-
février 28, 2021Meeting Agenda: Identified Process, Methodology, and Expected Outcomes
Client and student groups to confirm specific process to work on. Students will present the methodology for the workshop as well as the expected outcomes to level expectations.
-
mars 17, 2021Kaizen Event Facilitation
Students will host and facilitate Kaizen virtual event with industry partners' employees. This will take roughly one and a half to two hours. Schedules will be further consulted with industry partners.
-
avril 7, 2021Final Presentations for Class
Students will present outcomes and their experiences in hosting the Kaizen workshops. Industry partners are invited to watch Final Presentations.
-
avril 11, 2021Fin de Expérience
Exemples de projets
Recently, previous student-led projects included:
- Tour Bus company reservations step-by-step process improvement
- Actual tour operations process flow improvement
- Generating solutions for customer experience gaps
- Reservations and sales process redesign for an on-street tour bus sales team
Critères supplé mentaires pour Compagnie
Les Compagnies doivent répondre aux questions suivantes pour soumettre une demande de jumelage pour cette Expérience:
Contact principal
Chronologie
-
janvier 4, 2021Début de Expérience
-
janvier 31, 2021Project Scope Meeting
-
février 28, 2021Meeting Agenda: Identified Process, Methodology, and Expected Outcomes
-
mars 17, 2021Kaizen Event Facilitation
-
avril 7, 2021Final Presentations for Class
-
avril 11, 2021Fin de Expérience
Chronologie
-
janvier 4, 2021Début de Expérience
-
janvier 31, 2021Project Scope Meeting
Meeting between students and company to confirm: project scope, communication styles, and important dates.
-
février 28, 2021Meeting Agenda: Identified Process, Methodology, and Expected Outcomes
Client and student groups to confirm specific process to work on. Students will present the methodology for the workshop as well as the expected outcomes to level expectations.
-
mars 17, 2021Kaizen Event Facilitation
Students will host and facilitate Kaizen virtual event with industry partners' employees. This will take roughly one and a half to two hours. Schedules will be further consulted with industry partners.
-
avril 7, 2021Final Presentations for Class
Students will present outcomes and their experiences in hosting the Kaizen workshops. Industry partners are invited to watch Final Presentations.
-
avril 11, 2021Fin de Expérience