We would like to collaborate with students to take the existing website and create a professional membership website with a client portal

This will involve several different steps for the students, including:

• The Creation of a membership website with a client portal
• Documenting the design process and any additional insights that emerge.
• Testing the site with customers and surveying for feedback.
• Refining design ideas with input from experts and customers.

include the desired website features including automations, CRM & intake process

The primary focus for the student will be:

• Strategy - Develop an implementation plan for entering a new market with a virtual tool to help families; develop a go-to-market strategy; identify software to meet business needs.
• Operations - Recommend process improvements or redesign processes; develop improvements to simplify and find solutions for families; introduce quality assurance into our internal processes.

How will you support learners in completing the project?

Students will connect directly with us for mentorship throughout the project. We will be able to provide answers to questions such as:

• Our current products and website design
• Our customer and industry insights
• all materials, tools & access
• Input on choices, problems or anything else the students might encounter.

Our goal at the end of this experience is:

• Operations - For the student to help us implement more efficient and effective processes that maximize performance/customer satisfaction.

Other duties the student may complete could include:

• Automation/integration/google analytics
• Marketing - For the student to help us reach more customers, effectively promote our brand, mission, and story.

Students will work closely with the primary project manager who is supervising and available for questions. This will also include occasional progress meetings where adjustments to the students' tasks and duties can be made if necessary.

Student will have access to all software, programs and accounts

We will plan to communicate with our virtual intern using zoom, email

Primary contact: Suzanne Winlove-Smith, Founder